What happens if my mobile number changes or I need to change my PayID? How can the currency conversion feature help me? Do I need to have Westpac SMS Protect to set up a PayID? How do I share my BSB and account details? What's changing? What is the difference between adding my eligible card from the Westpac App and adding it via the Apple Wallet app? I can see my Card in Samsung Pay but my transaction is declined. Can I add multiple cards to Apple Pay on my device? Can I activate my card on mobile without using my camera? Where do I find my messages and alerts on Westpac Online Banking? What information do you collect and how is it used within the Westpac Banking skill? Why do I need to input the value when it’s on the cheque? What happens if I scan my fingerprint incorrectly more than 5 times? These processes go on behind NAB recommends you consider the internet banking terms and conditions document before making any decisions regarding this product.. Can someone else use Siri to make a payment with my Westpac account? Am I eligible for a bank account in Australia? No waiting in queues to deposit a cheque; Cheques processed overnight; Free service. Do I still get reward points when they use Fitbit Pay? Westpac Bank is Australia's First Bank with a range of innovative financial packages to suit your needs. Why am I being redirected back to the Mobile Banking app when trying to pay some Payees? My loved one has recently passed away. Why is the Windows App being removed from the Windows store? Can more than one person’s face be stored on the iPhone X? If I have an iPhone X, can I use Face ID on the Westpac app to log in? What information am I sharing with Apple via Siri? How do I set payments to be approved by 2 or more people? Where can I get help with Mobile Banking? Just a heads up, there’s a $6,000 daily limit on Bank@Post deposits, and cheques may take up to 5 business days to clear. You cannot order cheque books online. Is the fingerprint that unlocks my iPad also able to access the Westpac Banking for iPad app? How long am I able to receive assistance for? Why is the External Accounts Service being removed? You should be able to find information about this feature on your bank's website. What happens if I suspect fraud or want to dispute a transaction on credit or debit cards? Why can’t I see eStatements for all accounts that have been closed? Can I use Westpac PayWear to withdraw cash? What should I do if I have experienced fraud on my credit card? Eligible customers can deposit up to $1,000 within a seven day timeframe using Mobile Cheque Deposit. Please continue to use Westpac as detailed above. Repurchasing a bank cheque. Or you can refer to your Business Online Administrator to reset your Password. Once I've linked my Westpac Online Banking to Google Assistant, how do I use it? Why am I seeing a message to contact my bank? The feature is also underpinned by the Westpac Live secure online banking platform. Can I add my loyalty or gift cards to my Apple Wallet? Related Articles. If the deposit was done using a standard ATM, the ATM will be cleared the next business day and the cheque will take 5 business days to clear once deposited into the account. Do I need to do anything to get ready to be able to use PayID? If I have Westpac Live sign-in screen set up in my Favourites and sign-in after the Online Keypad removal, will the link to the sign-in screen still work? What is the minimum amount that a Term Deposit can be managed using Online Banking? Do I need to use my card PIN with Google Pay? How do I know the cheque went through if my phone 'died' whilst submitting it? Can I use Fitbit Pay if I am overseas in the same way as I would in Australia? What if I make a mistake with my Term Deposit in Online Banking? Which cards are eligible for a Digital Card? Why hasn't my mobile payment gone through? It will then ask you whether you are depositing cheques or cash. What is the account overview in Westpac Online Banking and Mobile Banking? Can I get the $5 Hey You credit offer if I already have the Hey You app v3.0.1 (or above) on my mobile? And last day to open new cheque facilities. What do I do if I sell my smart watch or get a new device? Our notice explains how we use cookies and how you can manage them. Can I include a description with in my Siri payment? Can I use Westpac PayWear for online purchases? Westpac app actually allows it – only 1k over 7 days though. Which banking tasks can I perform using the Westpac Keyboard? What are the product specifications for the Westpac PayWear Essentials range? What do I do if the additional PayWear Accessories I purchased from Winc have broken or are defective? Although the money will appear in your CommBank account, we’ll send the cheque to the overseas bank that issued it. Normal mobile data charges apply. Can I add my card to multiple Fitbit devices? This information is a guide only and does not take into account your personal financial situation or goals. If an account at another financial institution cannot accept Osko payments, what happens? Eligible customers can deposit up to $1,000 within a seven day timeframe using Mobile Cheque Deposit. How will my personal information be shared with Google? What is the 'Pay' button in the Westpac Mobile Banking app? Westpac accepts foreign cheques on a case-by-case basis. Am I protected if someone attempts to open a joint account without my consent? Opening an account To find out more information about opening an account, simply speak to a Westpac Customer Service Representative by … Who can I talk to? Why can't I deposit into my credit card account like I am used to doing via the branch or ATM? Are the Apple Pay transaction limits and PIN the same as the physical card? Essentials. I want to sell my device and get a new one, how do I make sure no-one can use my cards? She said Westpac would help cheque users find other ways to pay. Internet connection is needed to access the Westpac Mobile Banking app. Are there additional fees for using Westpac Keyboard? I received a response that my card has already been used for this $5 Hey You credit offer. A page in Westpac Online Banking doesn’t look right, looks or behaves strangely, or has additional unfamiliar fields. How do I wear and care for the Centsitive Objects Band + Chain? If I create a PayID, can people still pay my BSB and account number? What should I do if I think my account has been compromised? What is the ‘Monthly Payment Balance’ and how is that different from my normal statement Closing Balance in SmartPlan? Do I need an internet connection to make payments through Samsung Pay? Are there any changes to my statement when I have a SmartPlan? How will my personal information be shared with Samsung? A fee of $12.00 will apply. What cards can I activate using Westpac Mobile Banking? Uniting Online) 3. Westpac One makes online banking easier, faster and smarter than ever. Will I still be able to give and receive access to other Westpac customers’ accounts? Can I only make an Osko® payment to a PayID? “We’ve introduced our Mobile Cheque Deposit feature to offer customers even more choice and convenience in … 26 March 2021 - Last day you'll be able to manually order cheque books or bank cheques. How do I make a payment with my Garmin smart watch? Can I copy the card number from Mobile Banking into other apps / screens on my mobile device? Will my password information for non-Westpac accounts remain secure? Can I continue to access my funds prior to receiving my new card? Can I get a replacement card online? How can I get the $5 Hey You credit offer if I don't have the Hey You app installed on my mobile? I sent an invitation to my joint applicant, but the account isn’t open yet. How do I find out the status of my replacement credit card? When can I use Online Banking to manage my Term Deposit? What do I do if I have forgotten my password? What should I do? The feature is also underpinned by the Westpac Live secure online banking platform. The information on this page is presented subject to our legal page and any other terms and conditions that Westpac may impose from time to time. How do I get the Westpac iPhone or Android Phone app for Mobile Banking? Which devices are supported by Westpac Mobile Banking? I need another copy of my last month’s statement. I have a joint account – can I receive Digital Mail? See the ‘How we pay interest’ section for the bonus interest criteria. How do I set up a credit card repayment reminder in the Westpac Mobile Banking app? Contact us to find out if this service is available with your account. What if I don’t respond to a request for information about the tax residency of my business? There is no visible impact to our users with the first two points. What if I don’t want to use Online Banking to manage my Term Deposit? What key changes might I need to make to our back-end accounting systems to accommodate PayID and Osko payments? What payment limits apply to Pay to Mobile payments? I do it all the time because I work business hours and can't get into a branch. What happens if I close my Westpac everyday bank account? Advertisement. Westpac Protect™ Register for online banking. Do both account holders have the same level of authority? Sign in to Westpac Live Online Banking. What is the Digital Safe? How do I set up mobile payments on my mobile? Can I use my Digital Card details for recurring card payments? Usd 1,000 within a seven day timeframe using Mobile cheque deposits * documents! Or complimentary black Keeper included in the Express deposit facility at your branch these factors before acting on it 'Pay. 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